Purpose of the Terms: These Terms and Conditions ("Terms") govern the relationship between King Billy Casino ("we", "us", or "our") and you, the user ("you" or "your"), when using our online gaming services (the "Service"). By accessing and/or using the Service, you agree to be bound by these Terms.
Acceptance of Terms: By creating an account with us, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not accept these Terms, please do not use our Service.
Age and Legal Restrictions: You must be at least 18 years old (or the minimum age required in your jurisdiction) to access and use the Service. By using the Service, you confirm that you meet this requirement and are legally allowed to participate in online gaming activities.
Account Registration
Eligibility: Only individuals who are eligible to play online games can register an account with us. We reserve the right to refuse registration or suspend/cancel any account at our discretion.
KYC and Verification Requirements: We may require you to provide identification documents (such as a passport, driver's license, or proof of address) to verify your identity. This is necessary for anti-money laundering purposes and to prevent unauthorized access to your account.
Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account login credentials (e.g., username, password). If you suspect any unauthorized access to your account, please contact our support team immediately.
Deposits and Withdrawals
Accepted Payment Methods: We accept various payment methods, including credit/debit cards, e-wallets (such as Skrill, Neteller), bank transfers, and cryptocurrencies. Please note that not all payment methods are available in your jurisdiction.
Minimum and Maximum Limits: You can deposit a minimum of $10/€10, depending on the payment method used. The maximum limit for deposits is dependent on the payment method and/or your account level.
Processing Times and Fees: Deposits are usually processed instantly or within 24 hours, depending on the payment method used. Withdrawals typically take 24-48 hours to process, but may take longer due to bank transfer times.
Anti-Money Laundering Policy: We adhere to the strictest anti-money laundering regulations and reserve the right to request additional information from you to ensure compliance with these regulations.
Bonuses and Promotions
How Bonuses Are Credited: Bonuses are credited to your account upon meeting specific conditions (such as making a deposit). Please read our bonus terms carefully before claiming any promotions.
Wagering Requirements: To withdraw any winnings from bonuses, you must meet the specified wagering requirements. Failure to do so may result in the forfeiture of your bonus and/or winnings.
Expiry and Abuse Clauses: Bonuses have an expiration date, and failure to use them within this timeframe will result in their forfeiture. We reserve the right to cancel or modify any promotion if we suspect abuse or irregular play.
Gameplay and Fairness
RNG Usage: We utilize Random Number Generators (RNGs) to ensure fair and unbiased game outcomes.
Game Malfunctions: In case of a game malfunction, all bets will be voided. If you experience any technical issues while playing, please contact our support team for assistance.
Limits on Play and Responsible Gaming Tools: To promote responsible gaming practices, we offer various limits (such as deposit, wager, and session limits) to help you control your play. Please see our responsible gaming section for more details.
Responsible Gambling
Self-Exclusion Options: You can self-exclude from the Service by contacting our support team or using our online self-exclusion tool. This will prevent you from accessing the Service and promote a healthier gaming experience.
Deposit, Wager, and Session Limits: To set limits on your play, please visit our responsible gaming section for more information.
Help and Support Links: If you need help with responsible gaming or have any other questions/concerns, please see our support page for available resources.
Prohibited Activities
Bonus Abuse: We reserve the right to cancel bonuses and/or winnings if we suspect abuse (such as exploiting bonus conditions).
Fraud, Collusion, or Manipulation: Any attempts to defraud, collude, or manipulate gameplay will result in account suspension/closure.
Use of Bots or Automated Systems: Using any automated systems (including bots) is strictly prohibited and may lead to account suspension/closure.
Account Suspension and Closure
Voluntary Account Closure: You can close your account at any time by contacting our support team. This will ensure all information related to your account is removed from our records.
Breach of Terms: If you breach these Terms, we reserve the right to suspend or cancel your account without prior notice.
Inactivity and Dormant Accounts: Accounts that have been inactive for 12 months may be considered dormant and subject to account closure.
Privacy and Data Protection
Information Collected: We collect various information from you, including personal data, payment details, and game history. We will use this information solely for the purposes of providing our Service, managing your account, and ensuring compliance with regulations.
Use and Storage of Personal Data: Your personal data will be stored securely on our servers and only shared with third-party service providers as necessary to fulfill our obligations (e.g., payment processing).
GDPR Compliance (if applicable): We comply with the General Data Protection Regulation (GDPR) in all EU member states. You have the right to access, correct, or delete your personal data at any time.
Limitation of Liability
Losses: We shall not be liable for any losses incurred by you as a result of using our Service.
System Errors: In case of system errors or malfunctions, we reserve the right to void bets and/or provide compensation if deemed necessary.
Third-Party Links: Our website may contain links to third-party websites. We are not responsible for their content, security, or policies.
Amendments and Updates
Right to Modify the Terms: We reserve the right to modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on our website.
Notification of Changes: You agree to check our website regularly for updates to these Terms. We are not responsible if you fail to receive notification of changes due to technical issues or non-compliance with our communication preferences.
